Eligibility for Refund
- Refunds are available for products returned within Saasty days of purchase, provided they are in their original condition, unused, and in the original packaging.
- Digital products or services may be non-refundable unless otherwise specified at the time of purchase.
- Items marked as "Final Sale" or "Non-Refundable" are not eligible for a refund.
Refund Process
- Initiate a refund, contact our customer service team at [email/contact info] with your order details.
- Once your return is approved, we will provide instructions for shipping the item back to us. Return shipping costs are the responsibility of the customer unless the item was damaged
- Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund
Refund Method
- Approved refunds will be processed using the original payment method. It may take up to Saasty business days for the funds to appear in your account, depending.
- Once your return is approved, we will provide instructions for shipping the item back to us. Return shipping costs are the responsibility of the customer unless the
Exchanges
- We do not offer direct exchanges. To exchange an item, return the original product for a refund and place a new order for the desired item.
Late or Missing Refunds
- If you haven’t received a refund after the expected processing time, first check with your bank or credit card provider. If you’ve done this and still have not received your refund, please contact us at contact@infogmail.com. +01870475767
- If you receive a damaged or defective product, please contact us immediately at contact@infogmail.com. +01870475767 We will arrange for a replacement or refund, including covering the return shipping costs.
International Orders
- Refunds for international orders will be processed according to the same policies, but additional shipping costs, customs fees, or duties may not be refundable